Outside Free Delivery Zones
A minimum surcharge will be imposed for deliveries to areas outside the free delivery zones.
Charges will be prompted while filling the order form. For certain areas, if the amount is not adequate, our customer service officer will contact and notify you before we proceed with the order.
We reserve the right not to accept your order when we do not find a suitable florist at your selected outstation area. This is caused by the lack of reliability of the florist at certain outstation areas. However, we will give you advance notice in the event of such a rare occurrence.
Selangor
| |
Areas
|
Minimum
Delivery Charges
|
Bandar Puncak Alam
|
RM 35
|
Bangi
|
RM 25
|
Banting
|
RM 50
|
Cyber Jaya
|
RM 35
|
Dengkil
|
RM 35
|
Jenjarom
|
RM 50
|
Kajang
|
RM 20
|
Klang
(Other than Town Areas)
|
RM 20
|
KLIA / Sepang
|
RM 80
|
Nilai
|
RM 30
|
Port Klang
|
RM 20
|
Pulau Indah, Klang
|
RM 30
|
Semenyih
|
RM 30
|
Sungai Buloh
|
RM 20
|
UPM
|
RM 20
|
Other Major Town
|
From RM50
|
Pahang
| |
Areas
|
Minimum
Delivery Charges
|
Gohtong Jaya
|
RM 50
|
Genting Highland
|
RM 80
|
Kuantan
|
RM 30
|
Other Major Town
|
from RM 30
|
Other States (Major Town)
| |
Areas
|
Minimum
Delivery Charges
|
Johor
|
from RM 30
|
Kelantan
|
from RM 30
|
Melaka
|
from RM 30
|
Negeri Sembilan
|
from RM 30
|
Perak
|
from RM 30
|
Perlis
|
from RM 30
|
Pulau Pinang (Penang)
|
from RM 30
|
Sabah
|
from RM 50
|
Sarawak
|
from RM 50
|
Terengganu
|
from RM 30
|
Kuala Lumpur & Selangor
|
from RM30
|
*Kindly call us for areas that are not listed above.
Order Delivery Schedule
(For Non-Peak Period Only)
| |
Monday to Friday
| |
Order Placed & Confirmed
|
Earliest Delivery Schedules
|
Before 12 noon
|
Same day after 2pm before 5pm
|
Between 12 noon - 5pm
|
Same evening after 7pm before 10pm
|
After 5pm
|
Next day before 12 noon
|
Saturday
| |
Order Placed & Confirmed
|
Earliest Delivery Schedules
|
Before 12 noon
|
Same day before 5pm
|
Between 12 noon - 1.30pm
|
Same day before 9pm
|
After 1.30pm
|
Next working day before 12 noon
|
Delivery On Sundays, Public Holidays And Special Occasions (Peak Period)
(E.g. Valentine’s day, Mother’s day, Father’s day, Hari Raya, Deepavali, Christmas & Chinese New Year)
We provide FREE delivery for Sundays, Public Holidays and Special Occasions within FREE DELIVERY ZONES.
There will be a surcharge of RM30 for areas Outside Free Delivery Zones.
Orders must be placed at least 2 days in advance for deliveries on Sundays, Public Holidays & Special Occasions as special arrangement is required.
We will do our utmost best to fulfill your requested delivery day and time. However in some cases, delivery may not be done within a specific time requested due to unforeseen circumstances beyond our control.
Cake Delivery
Please place your orders at least one working day prior to delivery date.
Same day is available but the flavour of the cakes will subject to stock availability.
Kindly note that for cake deliveries, there will be no cancellation allowed after the order is confirmed. In the event that cancellation is needed, the order will still be chargeable at the full price.
Cancellation Of Order
Cancellation of order must be made at least one working day in advance before the delivery date or a surcharge of 50% of the selling price will be charged. Should the order be cancelled after delivery has been attempted, the full price will still be payable.
Redirection Of Order
In the event that the original address given is wrong, the order may be redirected. A surcharge of RM10 will be imposed for redirection of orders.
Terms & Conditions
We will not responsible for late or non delivery of the cake in the following circumstances:-
•The recipient of the order made is not present at the address given & there is no one else present to receive the delivery on behalf of the recipient.
•Recipient's info such as address & contact number provided is incorrect.
•Refusal from the recipient (should such situations occur, the purchase is considered delivered & no refunds will be made).
•During peak festivals such as Deepavali, Hari Raya, Christmas, Chinese New Year, Valentine's Day & Mother's Day where high demand for delivery is expected.
•Natural disaster, violence, warlike situations and/or reasons beyond our control.
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